KFC Launches 'Full Review' After Allegedly Serving Woman Raw Chicken
A woman got far less than she bargained for when she bit into some original recipe chicken.
Rosi Lancaster from North Queensland had visited her local KFC eatery in the Townsville suburb of Annadale on Friday to pick up a bite to eat.
After digging in, she quickly realised the chicken was raw and contacted the store.
Lancaster claims she was told to email through photos of the meal and a representative would call back.
On Wednesday, she decided to take the incident public, posting the photos to the fast-food giant's Facebook page.
"Purchased on Friday from KFC Annandale," she wrote. "Rang immediately after."
"The girl on the phone seemed interested and asked me to email photos through and they would call back. No call back yet and no response..." she continued.
Within 24 hours, the post had racked up close to 4,000 likes and 10,000 comments.
Many were quick to criticise.
"And that is why I don’t buy kfc chicken," one user wrote.
"KFC has been ruined for me," said a third.
KFC was among those to reply too, explaining "we do take matters like this very seriously and your complaint has been sent to the Annandale management team to look into and follow up with you".
In a statement issued to 10daily, the company confirmed an investigation is underway.
"We’re very sorry to hear about this as it doesn’t meet our very high standards of food safety and we have been in touch with the customer to offer a full refund," they said,
"We’re also currently in the process of undertaking a full review of the incident to understand what has happened".
10 daily has contacted Rosi Lancaster for comment.