Uber Rolls Out Update To Make Sure You Get Into The Right Car
Uber is rolling out new safety features reminding its riders to check they're hopping into the right car.
From Wednesday, riders in Australia and New Zealand will start seeing 'Check Your Ride' push notifications and banners on their app, the ride-share giant announced on Wednesday.
The new features are part of a suite of measures recently launched by Uber to ensure the safety of its passengers, following several alleged assault incidents.
"These advances in safety are important, but for them to be effective it starts with the basics -- getting into the right car," Dom Taylor, Head of Operations at Uber Australia and New Zealand, said.
Every time a person uses Uber, they will receive a 'Check Your Ride' notification before the car arrives to ensure it matches what's on their app.
"You should never get in a car with a driver who claims to be with Uber but doesn't match what is in your app," Taylor said.
He said the feature should encourage riders to tick off three steps every time they catch a ride.
"Every time you take a trip with Uber, you can make sure you’re getting into the right car with the right driver by matching the license plate, car make and model, and the driver photo with what’s provided in the app," he said.
Riders will also start seeing a similar message on the app as soon as they're matched with a driver until they start their trip.
The announcement follows a spate of alleged incidents, mostly involving men posing as Uber drivers and assaulting female passengers.
The ride-share service has since introduced its 'Safety Tool Box', including GPS route tracking, an emergency assistance button and a trusted contacts function.
The new 'Check Your Ride' features went live on Wednesday and will be rolled out across the country in the coming days.
Featured image: Supplied