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Some Game Of Thrones Fans Unable To Access Foxtel Streaming Service

Like The Wall itself, Foxtel appears to have gone down.

UPDATE: A Foxtel spokesperson provided an update on Tuesday morning, saying the outages reported were due to a cable outage "that was beyond Foxtel's control".

"Hundreds of thousands of viewers were able to enjoy the first episode of Game of Thrones season 8, uninterrupted," the spokesperson told 10 daily.

"The number of social posts was extremely small and related to a cable outage on the NBN/Telstra network that was beyond Foxtel’s control as well as customers’ access to MyAccount, our online self-management portal, which had less than 100 social posts related to customers being timed out due to a much higher than normal volume of customers accessing it.

"The evening’s stream of Game of Thrones was not affected.”


After nine long years and about 64,767 character deaths, Game of Thrones fans settled in around the world to watch the final season's premiere.

But some Australian fans were left frustrated on Monday night after they encountered technical problems while trying to watch the episode on Foxtel.

Viewers took to social media to express their anger after failing to gain access to Foxtel's on-demand streaming service Foxtel Now.

New customers can sign up for a 10-day trial of the service for free, thus allowing fans to catch two of the season's six episodes without cost.

It appears the demand may have been too much, as viewers were met with endless loading, buffering and "server errors".

"Is everyone trying to sign up to Foxtel Now last minute so they can watch GoT?" one user commented on Twitter. "Cause I've been trying for an hour now and it keeps crashing."

The show also aired live on television for paying Foxtel customers, which did not appear to encounter any issues.

The Foxtel Help Twitter account responded to dozens of complaints, confirming that the situation was under investigation and moves were being made to fix the issue.

In keeping with the theme, the company's social media team signed off responses with names of characters from the show -- Ayra, Brienne of Tarth, Ygritte and Daenerys Targaryen appearing to be the most commonly used.

While the idea has merit, fans will know three of those ladies are extremely busy waging war on the dead while the other one is, tragically, dead herself and unlikely to be troubleshooting streaming complications.

READ MORE: 12 Things You Missed From The Game Of Thrones Season 8 Premiere 

The situation is all too familiar for Aussie fans of the show, after Foxtel experienced problems with streaming the premiere of season seven in 2017.

"We are devastated that due to unprecedented demand, we are experiencing problems with our online services this evening," Foxtel said in a statement at the time.

"The show's producer and US broadcaster, HBO, reported its technical systems could not cope and in Australia, the surge of demand for Foxtel's recently launched online product, Foxtel Now, also experienced customer meltdown."

10 daily has contacted Foxtel for comment, but it is not clear whether this is the same issue from 2017.

Foxtel has the exclusive broadcast rights for Game Of Thrones in Australia, making it the only way to legally watch all the drama unfold.

Season seven of the show remains the most pirated show in the world -- the premiere illegally downloaded and streamed more than 120 million times in under 72 hours.

People were so eager to tune in on Monday that thousands opted to watch live-streams of other people's televisions. 

The Australian Federal Police even offered fans the chance to own up to the act, posting a poll to Facebook asking followers how they were planning to watch -- legally or illegally.