Sephora Closes All U.S. Stores For Diversity Inclusion Training
The stores will be shut for one hour while staff undergo training on inclusion and diversity.
Following an incident on in which artist SZA was accused of stealing at a Sephora store located in Calabasas, the beauty giant has revealed that all US stores would be shutting down for one hour as over 16,000 staff undertake a workshop on inclusion and diversity.
On April 30, SZA called out her local store over Twitter alleging that a staff member had called security to "make sure she wasn't stealing", with the muso dubbing the staff member "Sandy Sephora".
After fans came rushing to the star's defence and criticised the store's approach to the situation, Sephora's official Twitter account replied to the star, apologising for the incident.
"Hi, SZA. We’re sorry to hear about your experience at our Calabasas store and appreciate you bringing this to our attention," they wrote in the first tweet. "We want to let you know we take complaints like this very seriously and are actively working with our teams to address the situation immediately."
They added that she was "part of the Sephora family" and that they wanted "every member of our community [to] feel welcome".
The workshop is reportedly meant to examine what it means to belong in the context of "gender identity, race and ethnicity, age abilities and more," however, many believed that it was too little, too late.
Meanwhile, the news seems to have pushed other big-name brands into doing the same, with Ralph Lauren and Ashley Stewart revealing they would be holding an "unconscious bias tour" throughout their stores.
While the timing seems awfully suspicious, Sephora has maintained that they had already planned the training workshop prior to the incident with SZA as part of their 'We Belong to Something Beautiful campaign,' which focuses on inclusion within its staff and toward its customers.
Sephora said it "will never stop building a community where diversity is expected, self-expression is honoured, all are welcomed, and you are included."