We Asked An Expert If There's A Right Way To Sign Off Your Emails

We asked an expert to decode one of the most confusing parts of a workplace -- how are you supposed to sign off your emails?

Does 'regards' feel too formal? And then 'cheers' doesn't quite feel formal enough? Is it ever okay to end your emails with an 'x'?

Well, according to career expert Michelle Gibbings, everything goes (kind of) as there's no right or wrong answer.

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"It depends on your role, who you’re writing to and the setting of the email," she told 10 daily.

Gibbons went on to say that in this sense "context is extremely important".

Understand if your organisation has certain standards -- some might have a style guide when it comes to addressing an external client, but internal emails may be less formal.

To learn more, we asked Gibbons to decode some of our favourite email sign-offs.

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Gibbons said that she wouldn't use 'cheers' as a sign-off if she was emailing someone for the first time as she finds it "quite familiar".

"I use it but I only use it in a context where I know the person and I know the context well," she said.


"Regards is a tricky one," she said. "Because there are so many variables such as kind, warm, and best. Which one are you supposed to use?"

Despite trying to find the right 'one' to use, Gibbons said that most variables are pretty safe because it's such a commonly used sign-off by so many people.

"It's become like standard email vernacular," she said. "So, when you're not sure what to put, it's a safe one to use."


For Gibbons, 'thanks' denotes a closer relationship and should only really be used when you're familiar with the person.

"If you want to make it a little more formal you can also change it to 'thank you'", she said.


"This is the one I struggle with the most," Gibbons said.

"Best is something that has to connect to the person you're sending it to," she said.

Gibbons advises that we think about who we are writing to and whether or not the sign-off fits with your persona and theirs. "There's a formality attached to it and there's also a feeling that something is missing -- it feels like we should be writing 'best regards' or 'best wishes'," she said.


Gibbons doesn't hold back on this one: "No, I wouldn't use it".


For Gibbons, signing-off with 'warmly' "feels a little bit like writing 'best' -- people who don't know you don't really know how to take it".

She advises we get to know the person before using it.


"Don't ever sign off with a kiss unless they're your family or friends," Gibbons said.  Noted.

Feature Image: Getty