Thousands Of Disney+ Accounts Have Reportedly Already Been Hacked
Just hours after Disney+ launched earlier this week, many users claimed their accounts had been hacked, with one report saying that accounts were being sold on the dark web.
According to an investigation by ZDNet, many of these accounts "are now being offered for free on hacking forums, or available for sale for prices varying from $3 to $11".
Despite amassing a whopping 10 million customers in its first 24 hours, the streaming service has been flooded with complaints, with technical issues seeing users unable to stream any of the platform's content.
However, the most worrying complaints are from those who discovered their accounts had been jeopardised, with several taking to social media to vent their frustrations.
"DISNEY+ HAS BEEN OPEN FOR LIKE 10 HOURS AND MY ACCOUNT HAS ALREADY BEEN HACKED," one user wrote, while another added, "Can someone explain how my Disney+ account was hacked in under a week. I have a secure password on it, hope it’s not a breach."
According to the report, "Many users reported that hackers were accessing their accounts, logging them out of all devices, and then changing the account's email and password, effectively taking over the account and locking the previous owner out".
Adding to the troubles of a disastrous launch week are claims from several hacked subscribers that the streaming giant's customer service was of little assistance to those whose accounts had been hacked, with some users saying they had been put on hold for up to 90 minutes.
According to a statement from Disney, the hacks "most likely" occurred from using the same password across different websites or platforms -- however, many users have since hit back, claiming their passwords for Disney+ were unique.
"As part of our standard operating procedures, if our systems notice suspicious login activity on a user’s online account with The Walt Disney Company, as a precaution, we will lock their account and request a password reset," the statement from Disney read.
Disney+ launches in Australia today at $8.99 per month or $89.99 per year.